GENERAL QUESTIONS
HOW DO I BOOK AN APPOINTMENT?
Please send your inquiry to us on the "contact us" link above. Responses will be returned within 24 hours.
WHEN DO I PAY AND WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A 50% deposit is required to reserve the date. The remaining balance is due the day of the event.
Venmo, Zelle or cash are acceptable forms of payment. We do not take checks or credit cards.
BRIDAL QUESTIONS
DO YOU TRAVEL ONSITE?
Yes, we will travel to your preferred get ready location on the day of the event. There is a $2 per mile roundtrip (to and back) to your location from my home address.
WHAT AREAS DO YOU SERVICE?
We cover all areas in the South Bay, North Bay, and East Bay. Travel fees will apply.
If additional artists are needed for larger bridal parties, travel fees may apply for them. All parking or valet charges are covered by the clients.
IS A TRIAL NECESSARY?
A trial is highly recommended for the best outcome for your big day. A trial provides an opportunity to meet, discuss and try out the styles you have in mind for your wedding day.
If you do decide to book a trial session, we suggest scheduling 2-3 months before your wedding day.
If you want to book a trial before signing the contract, you can come back to finalize at a later date but note that we do not hold dates without a signed contract and deposit.
Please allow up to 2 hours for the trial session.
WHAT IS THE DIFFERENCE BETWEEN BRIDESMAIDS SERVICES VERSUS SPECIAL OCCASION?
When booking for bridesmaids services, we require a minimum of 6 services (e.g. 3 hair and 3 makeup). If it is a solo request, then it is considered a special occasion.
SPECIAL OCCASION
WHAT IS YOUR LATE POLICY?
If you are 15 minutes late to the appointment and have not notified the artist, your session is deemed cancelled.
CAN YOU TRAVEL TO MY LOCATION OF CHOICE?
Most of our special occasion appointment are held at our studio. Travel fee will apply if we travel to you.